Hustler is a sewing workshop specializing in the production of clothing and swimwear, founded with the mission to deliver unique and stylish solutions for beach fashion. Contact us, and let’s create products that inspire together. With contemporary design and meticulous attention to detail, we use sustainable fabrics to craft garments that not only look great but feel amazing to wear.
GENERAL TERMS AND CONDITIONS OF THE ELECTRONIC STORE
I. SUBJECT
Art. 1. These general terms and conditions are intended to regulate the relations between
HUSTLER EOOD, hereinafter referred to as SUPPLIER, and the customers, hereinafter referred to as USERS, of the electronic store www.hustler-print.com, hereinafter referred to as
“ELECTRONIC STORE”.
II. DATA ABOUT THE SUPPLIER
Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:
1. Name of the Supplier: HUSTLER EOOD
3. Address for exercising the activity: Sofia, Bulgaria Blvd., bl. 19 ground floor
4. Correspondence data Sofia, Blvd. “President Lincoln” 41
5. Registration in public registers: UIC: 202778856
6. Supervisory authorities:
(1) Personal Data Protection Commission
Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.,
Tel.: (02) 940 20 46
Fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
(2) Consumer Protection Commission
Address: 1000 Sofia, "Slaveykov" Sq. No. 4A, fl. 3, 4 and 6,
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hotline: 0700 111 22
Website: www.kzp.bg
8. Registration under the Value Added Tax Act No. BG204431929III. CHARACTERISTICS OF THE ELECTRONIC STORE
Art. 3. The electronic store is accessible at the Internet address www.hustler-print.com, through which
Users have the opportunity to conclude contracts for the purchase and sale and
delivery of the goods offered by the ELECTRONIC STORE, including the following:
1. To register and create a profile for browsing the ELECTRONIC STORE and using additional services for providing information;
2. To make electronic statements in connection with the conclusion or performance of contracts with the ELECTRONIC SHOP through the interface of the ELECTRONIC SHOP page, accessible on the Internet;
3. To conclude contracts for the purchase and sale and delivery of goods offered by the ELECTRONIC SHOP;
4. To make any payments in connection with the concluded contracts with the ELECTRONIC SHOP, according to the payment methods supported by the ELECTRONIC SHOP.
5. To receive information about new goods offered by the ELECTRONIC SHOP;
6. To review the goods, their characteristics, prices and delivery conditions;
7. To be notified of the rights arising from the law primarily through the interface of the ELECTRONIC SHOP page on the Internet;
8. To exercise the right to withdraw from the contract concluded at a distance for the goods,
offered by the Supplier, for which the right to withdraw from the contract is applicable;
Art. 4. The Supplier delivers the goods and guarantees the rights of the Users, provided for in
the law, within the framework of good faith, accepted in practice, consumer
or commercial law criteria and conditions.
Art. 5. (1) The Users conclude a contract for the purchase and sale of the goods offered
by the ELECTRONIC STORE through the Supplier’s interface, accessible on its page on
the Internet or other means of distance communication.
(2) By virtue of the contract for the purchase and sale of goods concluded with the Users,
the Supplier undertakes to deliver and transfer the ownership of the goods specified by it through the interface to the User.
(3) The Users shall pay the Supplier a fee for the delivered goods in accordance with the conditions set out on the ELECTRONIC SHOP and these general terms and conditions.
The fee shall be in the amount of the price announced by the Supplier at the address of the ELECTRONIC SHOP on the Internet.
(4) The Supplier shall deliver the goods requested by the Users within the terms and under the conditions set out by the Supplier on the website of the electronic shop and in accordance with these general terms and conditions.
(5) The delivery price shall be determined separately and explicitly from the price of the goods.
Art. 6. (1) The User and the Supplier agree that all statements between them in connection with the conclusion and performance of the purchase and sale contract may be made electronically and through electronic statements within the meaning of the
Law on Electronic Documents and Electronic Signatures and Art. 11 of the Law on Electronic Commerce.
(2) It is assumed that the electronic statements made by the Users of the site are made by the persons specified in the data provided by the User upon registration, if the User has entered the relevant username and password for access.
IV. USE OF THE ELECTRONIC STORE
Art. 7. (1) In order to use the ELECTRONIC STORE to conclude contracts for the purchase and sale of goods, the User must enter a username and password chosen by him for remote access, in cases where the electronic store requires registration.
(2) The username and password for remote access are determined by the User through electronic registration on the Provider’s site.
(3) By filling in his data and pressing the buttons "Yes, I accept" or "Registration",
The User declares that he is familiar with these general terms and conditions, agrees with their
content and undertakes to unconditionally comply with them.
(4) The Provider confirms the registration carried out by the User by sending
a letter to the e-mail address specified by the User, to which and send
information for activating the registration. The User confirms the registration
and the conclusion of the contract via an electronic link in the letter notifying him of the
completed registration sent by the Provider. After confirmation, an
account for the User is created and contractual relations arise between him and the Provider.
(5) When registering, the User undertakes to provide correct and
up-to-date data. The User shall promptly update the data specified in his
registration in case of change.
(6) In order to use the full functionality of the Provider’s electronic store,
the User undertakes to register on the website of the electronic store.
The Provider is not liable if, due to lack of registration,
the User was unable to use the full functionality of the electronic store,
including with regard to exercising rights under the contract, the possibility of
claiming a lower price and other similar functions.
(7) These general terms and conditions may be accepted by the Users without registering in the ELECTRONIC STORE by an explicit declaration of will, including through the ELECTRONIC STORE website.
Art. 8. (1) The e-mail address provided upon the initial registration of the
User, as well as any subsequent e-mail address used for the exchange of statements
between the User and the Provider, is the “Primary e-mail address” within the meaning of these
general terms and conditions. The User has the right to change his/her Primary contact e-mail
address.
(2) Upon receipt of a request to change the Primary contact e-mail address,
the Provider sends a request for confirmation of the change. The request for confirmation is sent by the Provider to the new Primary contact e-mail address specified by the User.
(3) The change of the Primary Contact Email Address shall be made after confirmation by the User, expressed by a reference contained in the confirmation request sent by the Provider to the new Primary Contact Email Address specified by the User.
(4) The Provider shall inform the User of the change made by an email sent to the Primary Contact Email Address specified by the User before making the change under para. 2.
(5) The Provider shall not be liable to the User for any unlawful change of the Primary Contact Email Address.
(6) The Provider may require the User to use the Primary Contact Email Address in specific cases.
V. TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE AND SALES AGREEMENT
Art. 9. (1) Users primarily use the interface of the Provider’s website to conclude purchase and sale contracts for the goods offered by the Provider in the ELECTRONIC SHOP. (2) The contract is concluded in Bulgarian.
(3) The contract between the Provider and the User constitutes these general terms and conditions,
accessible on the ELECTRONIC SHOP website.
(4) The party to the contract with the Provider is the User according to the data provided during registration and contained in the User’s personal profile. For the avoidance of doubt, these are the data with which an account with the Provider was created.
(5) The Provider includes in the interface of its website technical means
for identifying and correcting errors when entering information before the statement for concluding the contract is made.
(6) This contract is considered to be concluded from the moment of registration of the User with the Provider or acceptance of the general terms and conditions in another explicit manner, including by a statement on the Provider’s website. The contract for the purchase and sale of the goods is considered to be concluded from the moment of its application by the User through the Provider’s interface. (7) The Provider shall expressly notify the User of the conclusion of this contract and of the conclusion of the contract for the purchase and sale of goods in an appropriate manner by electronic means. (8) The statement for the conclusion of the contract and the confirmation of its receipt shall be considered to have been received when their addressees have the opportunity to access them. (9) The Provider shall deliver the goods to the address specified by the Users and shall not be liable in the event that the data specified by the Users are incorrect or misleading. Art. 10. (1) Users conclude a purchase and sale agreement with the Supplier according to the following procedure:
Registering in the ELECTRONIC STORE and providing the necessary
data, if the User has not yet registered in the ELECTRONIC STORE or
by requesting a product without registering;
Logging into the ELECTRONIC STORE ordering system by
identifying with a name and password and another method of identification;
Selecting one or more of the products offered in the ELECTRONIC STORE and
adding them to a list of products for purchase;
Providing data for the delivery;
Choosing the method and time of payment of the price.
Confirmation of the order;
(2) Users may conclude a purchase and sale agreement with the Supplier without
registering, using the relevant
and functionality in the interface
of the electronic store
VI. SPECIAL OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION
Art. 11. The rules of this Section VI of these general terms and conditions apply to
Users for whom, according to the data provided for the conclusion of the purchase and sale agreement or upon registration in the ELECTRONIC STORE, it can be concluded that they are consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the
Council of 25 October 2011.
Art. 12. (1) The main characteristics of the goods offered by the Supplier are
defined in the profile of each product on the ELECTRONIC STORE website.
(2) The price of the goods, including all taxes, is determined by the Supplier in the profile of each product on the ELECTRONIC STORE website.
(3) The value of the postal and transport costs, not included in the price of the
goods, is determined by the Supplier and is provided as information to the Users
at one of the following moments before the conclusion of the contract:
– In the profile of each of the goods on the Supplier’s website of the ELECTRONIC STORE;
– When selecting the goods for concluding the purchase and sale contract;
(4) The method of payment, delivery and performance of the contract is determined in these
general terms and conditions, as well as the information provided to the User on the
Supplier’s website.
(5) The information provided to the Users under this article is current at the time of its visualization on the Supplier’s website before the conclusion of the
purchase and sale contract.
(6) The Supplier must indicate the terms of delivery of the individual goods on its
site.
(7) The Supplier indicates before the conclusion of the contract the total value of the order
for all goods contained therein.
(8) Users agree that all information required by the Consumer Protection Act may be provided through the ELECTRONIC STORE platform interface or e-mail.
Art. 13. (1) The User agrees that the Supplier has the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery. (2) The User independently chooses whether to pay the Supplier the price for the delivery of the goods before or at the time of their delivery.
Art. 14. (1) The User has the right, without paying compensation or penalty and without giving a reason, to withdraw from the concluded contract within 14 days from the date of acceptance of the goods using the unified withdrawal form available on the Supplier’s website. Information on exercising the right of withdrawal is available on the Supplier’s website. Consumers may also use another unambiguous statement,
which may be recorded on a durable medium.
(2) The right of withdrawal under paragraph 1 shall not apply in the following cases:
1. for the supply of goods made to order by the consumer or in accordance with his
individual requirements;
2. for the supply of goods which, due to their nature, may deteriorate in quality
or have a short shelf life;
3. for the supply of sealed goods which have been unsealed after delivery and cannot
be returned for reasons related to hygiene or health protection;
4. for the supply of goods which, after having been delivered and due to their nature, have been
mixed with other goods from which they cannot be separated;
5. for the supply of newspapers, periodicals or magazines, with the exception of
subscription contracts for the supply of such publications;
(3) When the Supplier has not fulfilled its obligations to provide information, as set out in the Consumer Protection Act, the Consumer has the right to withdraw from the concluded contract within a period of one year and 14 days from the date of receipt of the goods. When the information is provided to the Consumer within the withdrawal period, the withdrawal period shall begin to run from the date of its provision. The Consumer has the right to submit the withdrawal statement under this Article directly to the Supplier using the uniform withdrawal form available on the Supplier’s website. (4) When the Consumer has exercised his right to withdraw from the distance contract or from the off-premises contract, the Supplier shall reimburse all amounts received from the Consumer, including delivery costs, without undue delay and no later than 14 days from the date on which he was notified of the Consumer’s decision to withdraw from the contract. The Supplier shall refund the amounts received using the same payment method used by the Consumer for the initial transaction, unless the Consumer has expressly agreed to use another payment method and provided that this does not entail any costs for the Consumer. (5) When exercising the right of withdrawal, the costs of returning the delivered goods shall be borne by the Consumer and the costs of returning the goods shall be deducted from the amount paid by the Consumer under the contract. The Supplier shall not be obliged to reimburse the additional costs of delivering the goods when
The Consumer has expressly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by the Supplier.
(6) The Consumer undertakes to store the goods received from the Supplier and to ensure the preservation of their quality and safety during the period under para. 1.
(7) The Consumer may exercise his right to withdraw from the contract with the Supplier by sending a written statement to the Supplier using the standard withdrawal form available on the ELECTRONIC STORE website.
(8) Where the Supplier has not offered to collect the goods himself, he may withhold payment of the amounts to the Consumer until he receives the goods or until the Consumer provides proof that he has sent the goods back, whichever is the earlier.
Art. 15. (1) The delivery period of the goods and the starting point from which it runs is
determined for each good separately upon conclusion of the contract with the consumer via
the Supplier’s website, unless the goods are ordered in one delivery.
(2) In case the consumer and the Supplier have not determined a delivery period, the delivery period of the goods is 30 working days, counting from the date following the sending of the consumer’s order to the Supplier via the website of the electronic store.
(3) If the Supplier cannot fulfill the contract due to the fact that it does not have
the ordered goods, it is obliged to notify the Consumer of this and to refund
the amounts paid by him.
Art. 16 The Contractor is not liable for the qualities of the finished product, directly
dependent on the project provided to him by the customer, namely:
a poor-quality print as a result of a poor-quality image provided by the customer.
VII. RETURN OF PURCHASED GOODS
Art.17 (1) The products that the ELECTRONIC STORE offers to its customers are
custom-made or clearly personalized goods. They can be returned
only if they are not made according to the given criteria. When confirming an order,
the customer provides specific requirements /photo, logo, picture, wallpaper, collage, text, etc./
for the production of a personalized product for him, which cannot subsequently be
offered to another user.
(2) According to Art. 57 item 3 "The provisions of Art. 50 – 56 on the consumer’s right to withdraw from
the distance contract or the contract outside the commercial premises do not apply to
contracts for the supply of goods made to the consumer’s order or according to
his individual requirements. "
VIII. OTHER CONDITIONS
Art. 18. The Supplier delivers and hands over the goods to the User within the time specified at the conclusion of the contract.
Art. 19. The User must inspect the goods at the time of delivery and handover by the Supplier and, if they do not meet the requirements, immediately notify the Supplier.
IX. PERSONAL DATA PROTECTION
Art. 20. (1) The Supplier takes measures to protect the User’s personal data in accordance with the Personal Data Protection Act.
(2) For reasons of security of the Users’ personal data, the Supplier will send the data only to the e-mail address that was specified by the Users at the time of registration.
(3) The Supplier accepts and announces on its website a Personal Data Protection Policy.
(4) Users agree that the Supplier has the right to process their personal data necessary for the fulfillment of orders in the e-shop and the fulfillment of the contract.
Art. 21. (1) At any time, the Provider has the right to require the User to legitimize and verify the authenticity of each of the circumstances and personal data declared during registration.
(2) In the event that for any reason the User has forgotten or lost his/her username and password, the Provider has the right to apply the announced Procedure for lost or forgotten usernames and passwords.
X. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS
Art. 22. (1) These general terms and conditions may be amended by the Provider, of which the latter shall notify all Users who have registration in an appropriate manner. (2) The Provider and the User agree that any additions and amendments to these general terms and conditions shall be effective against the User after explicit notification by the Provider and if the User does not declare within the 30-day period that he/she rejects them.
(3) The User agrees that all statements of the Provider in connection with the amendment of these general terms and conditions will be sent to the email address specified by the User upon registration. The User agrees that the emails sent pursuant to this Article do not need to be signed with an electronic signature in order to be effective against him.
Art. 23. The Provider publishes these general terms and conditions on its website along with all additions and amendments thereto.
XI. TERMINATION
Art. 24. These general terms and conditions and the User’s agreement with the Provider shall be terminated in the following cases:
upon termination and liquidation or bankruptcy of one of the parties to the agreement;
by mutual agreement of the parties in writing;
unilaterally, with prior notice from each party
in case of non-fulfillment of the obligations of the other party;
in case of objective impossibility of any of the parties to the contract to fulfill its obligations;
in case of seizure or sealing of the equipment by state authorities;
in case of deletion of the User’s registration on the ELECTRONIC SHOP website. In this case, the concluded but unfulfilled purchase and sale contracts
remain in force and are subject to execution;
in case of exercising the right of withdrawal pursuant to Art. 55, para. 1 of the Consumer Protection Act. In this case, only the contract for the delivery of the respective ordered goods is terminated, if the right of withdrawal from the contract is applicable to the respective category of goods.
XII. OTHER CONDITIONS
Art. 25. The possible invalidity of any of the provisions of these general terms and conditions
shall not lead to the invalidity of the entire contract.
Art. 26. For issues not settled in this contract, related to the implementation and interpretation
of this contract, the laws of the Republic of Bulgaria shall apply.
Art. 27. All disputes between the parties under this contract shall be resolved by
the competent court or the Consumer Protection Commission.
